Frequently Asked Questions

How do I make an appointment to view an item found on the online catalogue?

The archives described in this catalogue are held at different sites at the University of the Arts London. Please email archive-enquiries@arts.ac.uk or telephone 020 7514 9333 to be directed to the appropriate site. You should include the refno and/or box number of the materials you wish to consult if possible so they can be ready for you.

Why can’t I see images of all the documents in the catalogue?

The catalogue contains written descriptions of materials in the University’s collections and is not designed to provide online access to digital images of documents. You may be able to find a small number of images along with their catalogue records but most will simply have a description to enable you to decide if you wish to consult the material in person or enquire further about it.

Why can’t I find what I’m looking for?

General tips to help you search the catalogue are included below. Please note that not everything in our collections is catalogued so if you still can’t find what you are looking for please do email us with your query.

Search Tips:

You can use an asterisk (*) known as a ‘wildcard’ to extend your search terms. For example searching for photograph* will retrieve not only results for 'photograph' but extensions of the word such as 'photographs' and 'photographic'.

If you want to search for an exact term, use double quotation marks around the phrase e.g. “Clockwork Orange”. Avoid using linking words such as ‘the’ and ‘and’

Remember that a catalogue search will only find exact words used in the catalogue so if you can’t find what you are looking for try another term.

Terms are rarely repeated at lower levels in an archive and so a search for Full Metal Jacket will only turn up records where the title is used, not all the records related to the film.

When searching for personal names in the catalogue search it is often best to search just for a surname as a full name can appear in a number of different forms eg Herbert, J or Jocelyn Herbert. Using the person search option rather than catalogue can help.

Please note that Internet explorer and Firefox are the recommended browsers for searching the catalogue and you may experience technical problems when using other browsers.

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